It’s said that humans decide whether they like each other within the first seven seconds of meeting.
Whether right or wrong, that all important first impression has won and lost interviews, contracts and first dates all over the world.
Unfortunately, winning people over within the first few seconds is even more challenging in today’s digital world.
The way you represent your company online has the power to make or break a relationship…  way before you’ve had the chance to show them how good you are.
From websites to blog posts, social media updates to online contact forms, today’s customer has a huge amount of information at their fingertips to help them decide who they want to buy from.
But that’s just the start. Once they do choose to buy from you, it’s important to show them they made the right decision.
Your IT set up plays a huge role in how customers see you. If you’re not able to keep up with demand, answer their enquiries quickly or show them you care, you can’t expect them to stick around.
Fact: Old out of date IT setups kill sales and damage retention.
Any time you want us to assess your current setup and identify potential upgrades or easy wins, we’ll be there. Just call us on 01732 617744 or drop us a line at [email protected].
Do any of the devices in your business use the Chrome browser?
I’d be surprised if none of them did… it is the most used browser in the UK (two thirds of people use it).
We’ve noticed a flurry of security alerts over the last few months about extensions that can be added on to Chrome. Most of them are helpful and innocent.
But a small number of them have been used to steal, then sell sensitive user data from people’s computers.
It’s important you establish none of these extensions are in use on any of your devices.
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