Managed IT Support
No matter what your business size, our passionate team of experts are always on hand to cover your IT support needs.
Proactive monitoring
We become your team of IT experts and fully manage your critical business services. Proactive monitoring fixing problems before they can impact your business. As your strategic IT partner, we will manage your entire IT estate under a bespoke support plan so you can focus on your business.
Helpdesk
We have invested in industry-leading sustems with an integrated suite of support tools which allow our helpdesk to track and monitor all service tickets giving an efficient response time. We don’t rest on our laurels and are constantly reporting on key metrics looking for areas of improvement.
Bespoke support plan
Our IT support is tailored around your needs. We can offer 24/7 support where needed as well as making use of global partners to ensure you are covered no matter where or when you have the need.
We Maintain Your Systems So You Can Focus On Your Business
Let us look after your IT estate so you can focus on growing your business
Device Repair & Troubleshooting
While it does not happen very often, hardware failure can come at the worst time. We have loan equipment on hand and have experience navigating the most efficient route when dealing with hardware vendors ensuring you are up and running as quickly as possible and back to running your business.
Hardware warranty
We would ensure that all critical hardware is covered by a manufacturers warranty. If the worst happens we can step in and deal with the manufacturer direct getting to the root of the problem and arranging any warranty work as quickly as possible.
Hardware components
The lifespan of computers is getting longer and longer. We can procure and install hardware components that bring the hardware up to date to meet the demands of current software programs.
New hardware
Sometimes when the life of a piece of hardware comes to the end we can help procure replacement hardware normally next business day ensuring you can keep working.
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Customer Retention
Service Desk Tickets Resolved
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