Unlocking communication potential for small businesses
Communication, communication, communication. Absolutely essential for small businesses to thrive. Not only can traditional phone systems be cumbersome and expensive, for companies with remote teams or global clients they can be a right pain in the proverbial. They will also soon be obsolete with the PSTN switch off in 2025, so it’s a great time for VoIP to enter the chat. This stands for Voice over Internet Protocol and is a game-changing solution that uses the internet to make calls, offering both flexibility and cost-effectiveness for modern businesses.
VoIP and smartphones
Beyond its reputation generally as a cutting-edge smartphone, the iPhone serves as a handheld portal of dreams to leverage the capabilities of VoIP technology, and it’s not only limited to Apple devices, most smartphones are able to facilitate internet-based calls with ease.
The benefits of VoIP and smartphones
There are a seemingly endless number of benefits to this, but they include:
No need to purchase hardware
Whether you have a team that works flexibly or fully remotely, you don’t need to worry about them having the conditions needed to have a physical phone on their desk. They can make and receive calls using an app on their phone, as well as completing other functions such as putting a call through to another member of the team. Not only does this reduce costs by not needing to purchase additional hardware, it saves setup time for them, too!
Flexibility
Being able to make and receive calls from anywhere with an internet connection isn’t just a benefit for flexible and remote workers. For professions who are on the go all the time like recruiters, estate agents, or lawyers, it can be a godsend. With the option to have voicemails emailed to you as well, you need never miss a call again!
It’s easily scalable
To add a new phone to a traditional phone system, it can be costly and physically disruptive. To expand a VoIP system, it’s as simple as adding an additional user to your account. Low cost, hassle free, and allows small businesses to hold their own against larger competitors, with advanced features such as call forwarding and conference calling, and the ability to change what customers and potential customers hear when telephoning your business.
In conclusion, the capability to make VoIP calls from your iPhone offers a wealth of benefits from small businesses. By leveraging VoIP technology, you can streamline communication processes, reduce costs, increase scalability – all in a day’s hard work. Embrace VoIP and you won’t look back. If you’re curious about how it might work for you, or have questions on how the PSTN switch-off is going to affect your business – please do get in touch, we would love to hear from you!