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Business IT Basics: Telecommunications

Seamless business communication

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High quality calling with VoIP

VoIP stands for Voice over Internet Protocol, which is basically a technical way of saying ‘making and receiving calls over the internet’. Compared to traditional telephony, it’ll help you save money, scale your communications as you grow, and work flexibly at short notice with the ability to easily route calls to mobile devices. 

 

You can designate a portion of your bandwidth specifically to your VoIP system, so you’ll never experience a loss in call quality.

Flexible working with Microsoft Teams

Due to the pandemic forcing most businesses to adopt flexible working to some degree, MS Teams has really come into its own. If you’re looking to keep an element of flexibility in your business, Teams is a great tool to mould to your specific communication requirements.

Here are just a few reasons why it’s great for remote communication:

Reduce your inbox with the quick chat function

  • Easily collaborate on project work from different locations
  • Access meeting-specific documents alongside meeting recordings
  • Stay connected on-the-go with the Teams mobile app

A date for your diary...

In the biggest change to the telecoms industry for over 30 years, BT announced back in 2015 that they’ll be switching off PSTN and ISDN in December 2025.

What does that mean in non-technical speak?

They will no longer be using infrastructure that currently supports landline calls, so businesses and home users alike will have to switch to internet- based services (VoIP) in order to still be able to make calls. This change will also affect some payment terminals which run using a phone line.

There isn’t a published plan yet for how the legacy services will be withdrawn in 2025, but it’s good to be aware of if you’re considering implementing a business communication strategy that stands the test of time.

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